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If "no", the most likely reason is an enabled firewall. As described in the
INSTALL document, disable the firewall for those network adapters cameras
will be connected to. If you don't have a firewall, enabled reverse-path
filtering in the kernel may prevent detection of the camera. Refer to the
next problem description for further details.
* Problem: The IP Configurator can't see my camera. I'm not able to
reconfigure the camera to make it visible again.
Solution: First make sure you don't have a firewall enabled on your network
interface the camera is connected to.
If you still can't see the camera, reverse path filtering in the kernel may
prevent the IP Configurator to detect the camera. On some Linux
distributions reverse path filtering may prevent the discovery of GigE Vision
cameras. This can happen if the camera's IP is not within the same subnet as
the network adapter the camera is attached to. Normally the IP Configurator
can handle this by using broadcasts to discover the camera on any subnet.
Reverse-path filtering may prevent the IP Configurator to receive the
answer from the broadcast which in turn prevents the IP Configurator
from detecting the camera. To check whether filtering is turned on, run the
following command:
sysctl -a 2>/dev/null | grep '\.rp_filter'
in the output look for the following lines:
net.ipv4.conf.all.rp_filter=1
net.ipv4.conf.eth1.rp_filter=1
where "eth1" is the network adapter the camera is connected to.
The "net.ipv4.conf.all.rp_filter" is a global switch which must be turned off.
The "net.ipv4.conf.eth1.rp_filter" tells whether filtering for the specified
network adapter is activated. To disable filtering, you must first turn off
filtering for "all" and the specific network interface (in this
sample "eth1"). Use the following commands to change the filtering behavior
at runtime:
sudo sysctl net.ipv4.conf.all.rp_filter=0
sudo sysctl net.ipv4.conf.eth1.rp_filter=0
Restart the IP Configurator and check whether the camera(s) are
detected. Reconfigure the camera(s) and use "Write Configuration" to make
your changes persistent. You can re-enable filtering by executing the same
commands but set a value of 1. If you want to turn off filtering permanently,
you can edit the same values in /etc/sysctl.conf.
* Problem: When grabbing images, the CPU load is higher than expected.
Solution: Ensure that jumbo frames are enabled and large network packets are
used as described above in the 'Performance Optimization' section.
* Problem: Grabbing images leads to errors with error code 0x81010014.
This error code indicates that the PC received incomplete images, i.e.,
network packets have been dropped.
Solution 1: Ensure that jumbo frames are enabled as described above in the
'Performance Optimization' section. Also make sure that the camera's packet
size is set to a high value, if possible 8192.
Solution 2: Increase the maximum UDP receive buffer size to a value that is
large enough, e.g. by issuing the sudo sysctl net.core.rmem_max = 2097152
command. This allows pylon to increase the socket buffer size to 2 MB to
ensure a stable image acquisition. To make this setting persistent, you can
add the net.core.rmem_max setting to the /etc/sysctl.conf file.
Solution 3: Ensure that the application has the required permissions to set
the pylon receive thread's priority to real-time thread priority as described
in the INSTALL document.
Solution 4: Check the cable. For GigE, Cat 5e cables are recommended. Poor
cable quality or damaged cables can lead to unrecoverable transmission errors.
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